Privacy Policy

Your privacy is very important to us, which is why we have a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. Please read this Privacy Policy carefully and note that by continuing to use the Services you agree to this Privacy Policy.

Purpose for which we use personal information

Prime Fintech Services may collect and use Users personal information for the following purposes:

  • To assist us or our business partners in facilitating and delivering services to you, processing payments and your applications, and communicating with you about products, services, and promotional offers.
  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to improve our products and services.
  • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To share some information (other than your personal information like your name, address, email address or telephone number) with third-party advertising companies and/or ad agencies to serve ads when you visit our Web site.
  • To run a promotion, contest, survey or other Site feature to send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails

We may use the email address to send User information and updates pertaining to their order.

It may also be used to respond to their inquiries, questions, and/or other requests.

If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

We further endeavour to keep such security practices updated as and when new technology becomes available, and as may be appropriate.

Sharing your personal information

We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

NDNC

You are authorising Prime Fintech Services to override the DND settings to reach out to you over calls, SMS, emails and any other mode of communication. This authorization will override your registry under NDNC.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Third party websites

Our website may contain certain advertisements and links to third-party websites. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Governing law

If you choose to visit/use our website, your visit and any dispute over privacy is subject to this Policy and the Website’s Terms of Use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India. Furthermore, any action to enforce this User Agreement shall be brought in the state courts located in Mumbai, Maharashtra, India.

Changes to this Privacy Policy

We reserve the right to update, modify and change this Privacy Policy, from time to time, and we will post those changes on our website so that you are always aware of how we collect and use your Personal Information. We encourage you to frequently check our website for any change in this Privacy Policy. If you do not agree with any revisions to this Privacy Policy, please consider refraining from further use of our Services.

Consent

By using our website and providing your information, you consent to the collection and usage of your information by us as per the terms of this Privacy Policy. Kindly frequent this section to keep yourself updated of any changes made by us in the privacy policy.